This Privacy Policy outlines the types of personal information that Horizon Appliance Repair (henceforth referred to as we, us, or our) collects through our website and how that information is used and shared. By using our website or submitting information via our call request form, you agree to the terms outlined in this policy.

We collect personal information when you fill out the call request form on our website. This information includes your name, phone number, email address, and any details you provide regarding your appliance repair needs. This information is used solely for the purpose of responding to your requests and providing our services.

By submitting your information through the call request form or contacting us via phone, you consent to being contacted by us or our trusted partners for service-related purposes through phone, email, or text. Your personal information may also be shared with our trusted partners to facilitate operational and service requirements.

Our website may use cookies or web beacons to collect non-personal browsing data. This information helps us improve user experiences on our website. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

By using our website, you agree to waive your right to take any legal action, other than direct negotiation, for any disputes arising from the use of our website or services. In case of any claims, the maximum compensation you are entitled to receive is limited to $100. Each party will be responsible for their own legal costs and expenses if any disputes arise, and they are unable to resolve them directly.

If you wish to opt-out of future communications or have any concerns regarding this Privacy Policy, please contact us at (213) 533-2703. We are committed to respecting your privacy rights and ensuring the protection of your personal information.